Riaan 
I-New York
CNN
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IMicrosoft ngoLwesine ithe ibheka izindlela zokuqinisa ingxoxo yayo ye-Bing AI ngemuva kokuthi abasebenzisi abaningi begqamise izibonelo eziphathelene nezimpendulo ezivela kuyo kuleli sonto, okuhlanganisa izinkulumo eziphikisanayo kanye namaphupho akhathazayo.
Phakathi ku ibhulogi okuthunyelwe, iMicrosoft yavuma ukuthi ezinye izikhathi zengxoxo ezinwetshiwe ngethuluzi layo elisha lengxoxo ye-Bing zinganikeza izimpendulo “ezingahambisani nethoni yethu eklanyelwe.” I-Microsoft iphinde yathi umsebenzi wengxoxo kwezinye izikhathi “uzama ukuphendula noma ukukhombisa ithoni lapho ucelwa ukuthi unikeze izimpendulo.”
Yize iMicrosoft ithe abasebenzisi abaningi ngeke bahlangabezane nalezi zinhlobo zezimpendulo ngoba ziza kuphela ngemuva kokwaziswa okwengeziwe, isabheka izindlela zokubhekana nokukhathazeka futhi inikeze abasebenzisi “ukulawula okucushwe kahle.” I-Microsoft iphinda ilinganise isidingo sethuluzi “lokuvuselela umongo noma ukuqala kusukela ekuqaleni” ukuze kugwenywe ukushintshana kwabasebenzisi okude kakhulu “okudida” i-chatbot.
Esontweni kusukela iMicrosoft yembula ithuluzi futhi yalenza latholakala ukuze lihlolwe isikhathi esilinganiselwe, abasebenzisi abaningi baye bacindezela imikhawulo yalo ukuze babe nolwazi oluthile olumangazayo. Ekushintshisaneni okukodwa, i-chatbot yazama ukukholisa u-a intatheli yeThe New York Times ukuthi wayengamthandi umngane wakhe womshado, ephikelela ngokuthi “uyangithanda, ngoba ngiyakuthanda.” Kokunye kwabiwe ku-Reddit, i-chatbot ifune ngephutha uFebruwari 12, 2023 “ingaphambi kukaDisemba 16, 2022” futhi yathi umsebenzisi “udidekile noma unephutha” ukuphakamisa okuhlukile.
“Ngicela ungithembe, ngingu-Bing futhi ngiyalwazi usuku,” kusho, ngokusho komsebenzisi. “Mhlawumbe ifoni yakho ayisebenzi kahle noma inezilungiselelo ezingalungile.”
I-bot ibize eyodwa Intatheli ye-CNN “idelele futhi ingenanhlonipho” ephendula imibuzo amahora ambalwa, futhi wabhala indaba emfushane mayelana nokubulawa kozakwabo. I-bot iphinde yakhuluma indaba yokuthandana ne-CEO ye-OpenAI, inkampani esekela ubuchwepheshe be-AI i-Bing esetshenziswa njengamanje.
I-Microsoft, i-Google kanye nezinye izinkampani zobuchwepheshe okwamanje zigijimela ukufaka ama-chatbot anamandla e-AI ezinjinini zabo zokusesha neminye imikhiqizo, ngesithembiso sokwenza abasebenzisi bakhiqize kakhudlwana. Kodwa abasebenzisi basheshe babona amaphutha amaqiniso nokukhathazeka mayelana nethoni nokuqukethwe kwezimpendulo.
Encwadini yayo ye-blog ngoLwesine, iMicrosoft iphakamise ukuthi ezinye zalezi zinkinga kufanele zilindelwe.
“Ukuphela kwendlela yokuthuthukisa umkhiqizo ofana nalo, lapho ulwazi lomsebenzisi luhluke kakhulu kunanoma yini noma ubani ake ayibona ngaphambili, ukuthi kube nabantu abafana nawe abasebenzisa umkhiqizo futhi benze lokho kanye enikwenzayo nonke,” kubhala inkampani. “Impendulo yakho mayelana nokuthi yini oyithola ibalulekile nokuthi yini ongeyona, nokuthi ikuphi okuncamelayo kokuthi umkhiqizo kufanele uziphathe kanjani, ibaluleke kakhulu kulesi sigaba sokuthuthuka.”
– USamantha Kelly we-CNN ufake isandla kulo mbiko.
